What deletion means
This process applies whether you created your GNB Edge account yourself or received login credentials from a recruiter, employer, or staffing agency. When you request account deletion:
- Your portal login and profile access are removed.
- Your personal profile data (name, contact details, address, resume, job-application history where stored in the portal, etc.) is deleted from the portal, subject to the retention rules below.
- Employment records that we are legally required to keep — such as timesheets, clock-in photos, and payroll data — are retained for as long as employment and tax law requires, then deleted. This is the same retention described in our Privacy Policy.
How to request deletion
- In the app: open GNB Edge → Profile → Legal → Delete my account, and follow the prompts.
- By email: send a message to itsupport@groupnb.ca from your registered email address with the subject line "Account deletion request".
What happens next
Your account and personal data will be deleted within 30 days. You can cancel a pending request from the app before it is processed. We will send you a confirmation email once your request has been completed.
This page is the public account-deletion information URL used for store listings (including Google Play Data Safety).